Poker8 Privacy Notice

Poker8 Privacy Notice

Poker8 Privacy Notice

Poker8 Privacy Notice

Version no. 1.0         Effective date 09.12.2024

Welcome to https://poker8.io (the ''Website'')

1.

Introduction

  1. The purpose of this Privacy Notice is to explain what Personal Data we collect from players, why we collect it and how we utilise it, as well as the rights you have with respect to the processing of your Personal Data. “Personal Data” is all data concerning an identified or identifiable natural person.
  2. By visiting Our Website and using Our services, you acknowledge reading and fully considering this Privacy Notice.
  3. Please read this Privacy Notice carefully to understand Our practices regarding the management of Personal Data we collect from You.

2.

Who we are

The data controller and owner of the website is https://poker8.io/ owned and operated by Joyeux B.V. a company registered and established under the laws of Curaçao, with registration number 166782 and registered address at Zuikertuintjeweg Z/N, Curaçao (the “Company” “We” “Us” “Our”).

Joyeux B.V. acts as data controller under the National Ordinance on Data Protection (“NODP”) and the General Data Protection Regulation (“GDPR”). This means that We have certain legal duties and responsibilities for our Personal Data processing activities.

3.

Obtaining Personal Data

We shall not collect any Personal Data about you without your knowledge.

The Company collects Personal Data from the following sources:

  • When you visit our Website and register an account with Us;
  • From online vendors and service providers, such as fraud prevention companies and third-party service providers;
  • Using Cookies: for more information about how We use Cookies, see Our Cookie Notice.

Please note that We may be granted access to any information you may provide to vendors, service providers and third-party e-commerce services. Rest assured that We will use and safeguard any Personal Data obtained, as set out in this Privacy Notice. Any information that you provide will only be disclosed to third parties outside the Company in accordance with this Privacy Notice, and We shall take the necessary steps to ensure that our agreements with third-party service providers always protect your Personal Data.

4.

Personal Data we collect

The Personal Data we may process about you depends on your use of the Website, the type of services you use or if you participate in our organized recruitment purpose.

Therefore, the Personal Data we may collect about you, could include but is not limited to the following categories:

  • Personal information (such as first name, last name, image, citizenship, identity document data, country of residence);
  • Contact data (such as phone number, residing address, e-mail);
  • Information about your occupation and income sources (such as type of occupation and proof of salary);
  • Financial information (such as source of your funds, monthly income, accounts in financial institutions/ virtual currency exchange/wallet operators, transactional data);
  • Relationship data for AML purposes (such as information about the relations to Politically Exposed Person (“PEP”));
  • Communication data (such as correspondence and interactions with our customer service team);
  • Recruitment data (such as resume (CV), data on candidate’s education and qualification, career, social network profile (i.e., LinkedIn), candidate’s assessment data);
  • Information related to your use of the Website (such as browser and device data (IP address(es), time zone, time, data, browser information, location data (country (code), city), internet service provider (ISP), etc.)

5.

Sources of Personal Data

We process the Personal Data we collect from you to deliver Our services. We will use your Personal Data for the following purposes:

  • Fraud Prevention / Anti-money laundering. We may share your Personal Data with third parties to conduct identification or verification checks and/or to enable financial transactions to be processed. Specific examples are: (a) sharing and validating your Personal Data with credit reference agencies, and fraud prevention agencies for age verification purposes; (b) sharing and validating your Personal Data against databases or with commercial organizations which identify potential illegal activity or related indicators of the same; (c) sharing your Personal Data with law enforcement agencies; (d) to ensure that illegal activity, including fraud and anti-money laundering, is prevented and detected, we may have cause to work with and share your Personal Data with other gambling operators. We will ensure that any Personal Data we share or receive for this purpose is shared or received lawfully and in line with industry guidelines.
  • Support services. We process your Personal Data so that we can provide you the necessary information based on your requests and / or answer any inquiry you may have.
  • Provision of the requested Services. We collect your Personal Data in order to be able to provide our gaming services in the most efficient and effective manner.
  • Direct marketing. We process your personal data in order to update you on the scope of the Services we are able to offer, upcoming events or latest news we think you may be interested in. Providing registered players with information about Our promotional offers, or providing promotional information from our selected business partners, associates and affiliates (only if players specifically consented to receiving such marketing material);
  • Recruitment. We process candidate’s Personal Data in order to assess their skills and qualifications in relation to the desired position, communicate during the ongoing recruitment process, keep records about its process and conclude a contract with the selected candidate.
  • Administrating and improving the Website. We may process some of your Personal Data in order to ensure the Website functions properly and provide you with the best experience.
  • Market Research. We may analyse customer trends through market study assessments.
  • Competitions. To run competitions on our Website and social media platforms.
  • Player’s reviews. To post reviews from players of Our Website.

6.

Marketing communication

Unless you have elected not to receive promotional materials, we may use your Personal Data, to send you marketing communications regarding products, services and promotions. Whenever you decide to stop receiving such marketing and advertising material, you may opt out of this in your Player Account settings or by contacting our Customer Support Team at [email protected].

7.

Data Recipients

For the purposes mentioned in this Privacy Notice, We may provide access or transmit Your Personal Data to the following recipients (“Data Processors”), including but not limited to:

  • Internet and data hosting providers for storage and hosting purposes;
  • Third-party providers for the smooth operation of Website and Our information and communication systems; and
  • Third-party providers and consultants for data analysis, ID verification and regulatory monitoring purposes;
  • Payment providers for payment facilitation purposes,
  • Marketing providers and suppliers for marketing and promotional purposes,
  • Affiliate companies for operational purposes,
  • Third party professional advisers for legal and compliance purposes.

Personal Data may also be provided to other recipients if:

Where We are required to do so by law;

  • If We need to share Personal Data with payment processors to facilitate payment transactions in accordance with their privacy policies;
  • To comply with our legal and regulatory duties and responsibilities to the relevant licensing and regulatory authorities as well as all duties and responsibilities owed under any other applicable legislation and to any other applicable regulators in other jurisdictions;
  • When the Company believes that disclosure is necessary to protect the Company’s or the player’s safety, or the safety of others, investigate fraud, or respond to a government request;

In order to provide you with an efficient service, we and/or Our service providers might require transferring your Personal Data from one country to another in the European Union (EU) and European Free Trade Association (EFTA) regions and also to some Data Processors that may be based outside the European Economic Area (EEA). We shall always use Our best efforts to ensure that your information and personal data is treated securely and in accordance with this Privacy Policy.

Our social media platforms may also include social media features (e.g. “share” or “like” buttons). Such features are provided by third-party social media platforms. Where data is collected this way, its processing is governed by the privacy policy of the respective social media platforms.

In addition to the above, should the Company undergo any changes to its structure such as a merger, acquisition by another company or a partial acquisition, it is most likely that our customers’ Personal Data will be included within the sale or transfer. We will, as part of our Policy, inform our players by email prior to affecting such transfer of Personal Data.

Please note our content may link to third party websites to provide relevant references. We are not responsible for such external content, which may contain separate privacy policies and data processing disclosures.

8.

Your Rights

You have the right:

  • To request access to Your Personal Data and information related to its processing and obtain a copy thereof.
  • To request for the rectification of any inaccuracies of your Personal Data
  • To request the erasure of your Personal Data.
  • To request the restriction of the processing of your Personal Data in cases explicitly provided for by law.
  • To request the portability of your Personal Data to another data controller
  • To object to the processing of your Personal Data in cases explicitly provided for by law.
  • To object to a decision taken solely based on automated processing, including profiling, of your Personal Data.

9.

Retention and Deletion of Personal Data

We retain your Personal Data for as long as is necessary to fulfil the relevant purposes of processing explained in this Notice.

Furthermore, the Company may retain your Personal Data after the expiration of the relevant processing purposes for the following reasons:

  • In case We have a legal obligation to retain your Personal Data under a relevant statutory provision.
  • Based on Our legitimate interest to defend the Company against any potential legal claims.

After the period of retention, your Personal Data is erased or anonymized from Our databases and systems.

10.

Security of your Personal Data

We endeavour to protect your Personal Data and respect your privacy in accordance with best business practices and applicable regulations. Being committed to providing secure services to players, we will take all reasonable precautions to ensure that all the Personal Data that you have submitted to us remains safe.

11.

Amendments to this Privacy Notice

We will post any changes on the Website and when doing so will change the effective date at the top of this Privacy Notice.

In some cases, We may provide you with additional notice of changes to this Privacy Notice, such as by email. We will always provide You with any notice in advance of the changes taking effect where We consider the changes to be material.

12.

Contact information

If you have any other questions regarding this Privacy Notice or protection of your data, please feel free to contact our Data Privacy Team at [email protected].

If You feel that Your rights are infringed, You have the right to file a complaint with the Personal Data Protection Committee as referred to in article 42 of the National Ordinance Personal Data Protection, or if you reside within the EU to the appropriate Supervisory Authority in the place of your habitual residence, place of work or place of an alleged infringement.

Thank you for reading our Privacy Notice. Please contact us if you have any questions.